Returns & Exchanges
At Zest, we want you to savor every bite, which is why we offer a 30-day satisfaction guarantee on all our premium food products. If your order doesn't meet your expectations, we are committed to making it right through a swift replacement or refund.
Initiate Your Request
Log into your Zest account and select the order you wish to return, or contact our support team with your order number and reason for the return.
Verification & Approval
Our team will review your request within 24 hours to ensure it meets our quality standards and food safety guidelines for returns.
Pack and Ship
For non-perishable items, use the provided prepaid shipping label to securely package your items in their original container.
Receive Refund or Credit
Once your return is processed, we will issue a full refund to your original payment method or provide store credit within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing